Terms & Conditions | Papers Nest

1. Interpretation

In these Terms:

“We,” “Our,” “Company,” or “Website” refers to Papers Nest.
“You,” “Your,” or “Customer” refers to any individual who submits an order through the website.
“Order” refers to any written information that has been submitted to the website by the customer.
“Product” refers to any original paper that has been drafted and delivered to the customer in accordance with the terms stipulated in their order.

2. Service Provision

By using services rendered by the website, you agree to the Terms and Conditions stipulated below. If you are not in agreement with these Terms and Conditions, discontinue further use of the website.

3. Security and Privacy

a. Security

We will store certain information that you submit to the website, including information relating to your use of the website, for the purposes of managing the performance of the website. As much as we agree to perform regular backups of information at routine intervals, you are entirely responsible for the information related to your activity on the website. You agree that we hold no liability for the loss or corruption of any such information. In this manner, you waive any right of action against the company on matters of loss or corruption of such information.

b. Privacy

We acknowledge and respect your security and privacy, and as such, we will not share your information without your consent. For more information about the terms, conditions, and policies encompassed within, review the Privacy Policy

4. Refund Policy

a. Money-Back Guarantee

We strive to ensure customer satisfaction in the provision of services. While great efforts may be undertaken to ensure the actualization of this endeavor, we understand that products may not measure up to your expectations. For this unfortunate reason, we invite you to review the following conditions with regards to returning a product:

There is a payment-related issue, such as executing double payment for an order.
The place order is not executed within stipulated deadlines.
A substantial similarity index is detected (exceeding 12%). In this case, we require an official plagiarism report to accompany the claim for plagiarism.
The product submitted by the tutor fails to address the order specifications.

b. Our Considerations

While we make great efforts to ensure customer satisfaction, we care about the welfare of the tutors. In the unfortunate event you decide to cancel an order before the elapse of the stipulated deadline, we will request the tutor to provide the completed draft of the product. This draft of the product will be availed within four hours of the cancellation of the order. Take note that the refund amount will be commensurate with the level of completeness of the order draft at the time of cancellation.

c. Order Etiquette

In an effort to streamline the service provision:

Update your order by providing additional and relevant resources or materials pivotal to the delivery of quality products.
Refrain from changing instructions once you assign a tutor to the order.
Acknowledge that in the event you decide to change the instructions, accept that it is within the discretion of the tutor to choose whether or not to accommodate your new request.
Purpose to go through the product to ensure it meets your order specifications before you approve your order. By approving your order, you forfeit the right to request a refund.
Accept that any order whose status remains unapproved 14 days after its completion will automatically be updated to approved status, and the payment released to the tutor.
Recognize that once payment for an order has been released to the tutor, no refund request will be honored.

d. Dispute Resolution

When initiating a dispute, you agree to the following conditions:

To provide compelling facts accompanied by evidence.
To allow our support team to commence and sustain constant communication with you and the tutor, request for information, evidence, or materials pivotal to the case, and take up to 48 hours for an effective dispute resolution process.
To review and resolve each dispute individually.

5. Trade Mark and Copyright Policies

We respond and address notices of an alleged infringement of copyright in accordance with applicable international intellectual property law. In conformity with the above policies, we endeavor to terminate services and disable the account profiles of repeat offenders.

6. Corrections

In the event typographical errors, omissions, or inaccuracies are identified on the website; we reserve the right to execute corrections and update or change the information at any time, without prior notice.

7. Disclaimer

The website is provided on an as-is and as-available basis.

We do not take any responsibility for any tortious, illegal, unethical, or improper activities associated with the use of the products. We are also not liable for any disciplinary or legal measures, including but not limited to expulsion, plagiarism, poor grading or assessment, lawsuits, suspensions, and any other disciplinary or legal measures that result from the tortious, illegal, unethical, or improper activities associated with the use of the products. In a similar manner, we do not guarantee any particular grade. You agree to the use of the website at your own risk.

We disclaim all warranties, either expressed or implied, in association with the website and your use of it, to the extent permitted by law.

8. Updates to the Terms and Conditions

The company reserves the right to update the Terms and Conditions at any time without prior notice. It is, therefore, the responsibility of the customer to periodically review the Terms and Conditions to affirm that they still agree with them.

These Terms and Conditions were updated on: 25th August 2022