Professionalism in the workplace, business and finance assignment help
Order DescriptionThis assignment provides you with an opportunity to explain the dynamics of teamwork, includingmotivation, conflictresolution, and leadership. First, read the scenario below.Scenario: The vice president (VP) of marketing has hired you as the leader whose first taskinvolves implementing a new process for applying customer service within the organization. The VPshares that the purpose of this initiative is to help resolve a list of issues that are negativelyinfecting teamwork: (1) morale is low, (2) employees are consistently late for work while othersleave early, (3) workers disagree on the daily workload, (4) there is no drive or enthusiasm, and(5) above all, two employees have complained about harassment.Your team consists of eight employees: three are newly hired employees, five employees are male andthree are female. Each employee has a diverse background. Your charge is to reach the goal ofimproving customer service by directing th team through the five stages of team development.After reading the scenario, write a minimum three-page paper by using the following questions asguidelines:1. Motivation: What is the current state of motivation for employees, and what can you do toimprove their motivation?2. Leadership: What can leadership personnel do to positively impact teamwork that eventuallyleads to better customer service?3. Resolving conflict: How can the employees approach resolving conflicts with one another inorder to maintain a positive teamwork dynamic?4. Resolving conflict: How can the employees approach resolving conflicts with customers?
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