Consulting for the Caring Angel Hospital, management homework help
Final Case Study: Consulting for the Caring AngelHospitalImagine that youare a senior consultant at Practical Health Care Consulting firm. Yoursupervisor has instructed you to spend three (3) months at the Caring AngelHospital to help improve the quality of care, add value to the organization,improve employee morale, design an efficient organizational chart, create astrong team environment, and create the hospital’s competitive advantage. Thehospital has traditionally made losses year after year. Furthermore, it is notperforming well financially, and the banks are not willing to lend it large sumsof money for more effective marketing.After spending two (2) monthswithin the hospital, you are very happy with your progress, and you think youare capable of acquiring more patient base and expanding the hospital market.However, with a closer look, you notice that your patients are still hoppingfrom one specialized hospital to another in search of various specializedtreatments. You also notice that the seats are not comfortable in the waitingarea, and the patients continuously show up for appointments on the wrong dates.The nurses and the employees are not smiling during patient conversations, andeveryone looks for ways to blame others for failures in the patient treatmentprocess. Everyone seems to work alone and hide what they do from theircolleagues.At the end of the three (3) month period, you must provide areport with your recommended strategies designed to help Caring Angel Hospitalachieve its goals.Note: You may create and / or makeall necessary assumptions needed for the completion of thisassignment.Write a four to six (4-6) page paper in which you:From a consulting perspective, propose the major steps that Caring AngelHospital could take to achieve each of the following goals:Improve the quality of careAdd value to the organizationImprove employee moraleDesign an efficient organizational chartCreate a strong team environmentCreate the hospital's competitive edge.Recommend one (1) approach that the hospital could use for acquiring alarger market share given the prevailing financial circumstances. Justify yourrecommendation.Investigate at least two (2) value-added services that Caring Angel Hospitalcould offer to strengthen its value proposition. Provide at least two (2)examples of the advantages of these value-added services to the hospital.Use four (4) recent (within the last five [5] years) quality academicresources in this assignment.Note: Wikipedia and otherwebsites do not qualify as quality academic resources.Your assignment must follow these formatting requirements:Be typed, double spaced, using Times New Roman font (size 12), with one-inchmargins on all sides; citations and references must follow APA orschool-specific format. Check with your professor for any additionalinstructions.Include a cover page containing the title of the assignment, the student’sname, the professor’s name, the course title, and the date. The cover page andthe reference page are not included in the required assignment pagelength.
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